Project Overview

Meta Stay connects travelers with their perfect holiday
homes, offering a curated selection for every type of getaway.
With a user-friendly interface and personalized
recommendations, we make booking seamless and
stress-free.

 

Challenges

 

In developing the Meta Stay platform, several key challenges were encountered that required innovative design solutions. These challenges were focused on improving the user experience, streamlining the process, and ensuring that every interaction felt
intuitive and seamless. Below are the primary obstacles
faced and the approaches taken to overcome them:

Insight

We have picked out three main items from these issues as our priority.

User Preferences Drive Engagement

Users tend to engage more when their specific preferences are prioritized. By offering personalized recommendations based on browsing history and preferences, we observed increased interaction and quicker booking decisions, making the experience feel more tailored and relevant.

Simplicity Over Complexity

Complex booking systems can overwhelm users. Through testing, we found that simplifying the property search and booking process by minimizing steps and using clear calls-to-action significantly improved user satisfaction and decreased abandonment rates.

Insight #3Trust is Crucial for Conversion

Users are more likely to complete a booking when they feel confident in the platform. Providing detailed property descriptions, high-quality images, customer reviews, and secure payment options helped foster trust, resulting in a higher conversion rate and repeat customers.

 
 
Priority

Matrix

 

We analyzed all identified issues and used a priority matrix to determine which problems were major and easy to solve. This helps us establish our order of priorities for resolution.

Definitive

Solution


After thoroughly exploring HMW (How Might We) possibilities, we’ve identified and implemented optimal design
solutions, ensuring they directly address the challenges inherent in website design. This approach effectively
aligns our solutions with the specific design challenges we set out to tackle.

01.Intuitive Search and Filter System

To address the challenge of property discovery, we implemented a robust yet simple search and
filter system. This allows users to quickly narrow down their options based on specific preferences
such as location, type of getaway, budget, and amenities. Clear, easy-to-use filters reduce the time
spent searching, making the experience more efficient and enjoyable.

02.Intuitive Search and Filter System

To address the challenge of property discovery, we implemented a robust yet simple search and
filter system. This allows users to quickly narrow down their options based on specific preferences
such as location, type of getaway, budget, and amenities. Clear, easy-to-use filters reduce the time
spent searching, making the experience more efficient and enjoyable.

03.Personalized Recommendations Engine

We developed a personalized recommendations engine that uses user preferences, past behavior,
and browsing patterns to suggest the most relevant properties. This dynamic system ensures that
users are shown homes that align with their interests, making the discovery process faster and
more engaging while avoiding irrelevant suggestions.

Architecture

Information

After analyzing the competitors above, I started thinking about what my design would look like and what functionality it would need. So I started settingthe architecture information

Wireframe

The wireframes focused on mapping key user flows, such as game discovery, purchasing, and community
interactions. These low-fidelity designs helped refine the platform’s structure and navigation, ensuring a
smooth and intuitive user experience before finalizing the high-fidelity design.

Final Design

We revamped the existing interface to streamline user flows and enhance clarity, focusing on reducing visual clutter. Key features like game discovery, purchases, and community interactions were reorganized for better accessibility and ease of use.